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5S for the Heart?

  • Writer: Raghu Ananthanarayanan
    Raghu Ananthanarayanan
  • Apr 15
  • 1 min read

During an executive retreat that I was conducting, one of the participants, who had worked fairly intensely with himself, came up with an interesting question: "We spend a lot of time and effort doing 5S (sort, set in order, shine, standardize, sustain) on the shop floor and in the workplace. This is very good, but we don't think twice about the way we treat people. Is there any way we can work where there are no hurts, indignity, and dehumanizing actions?"



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